Best Practices · Informational intent
Google Review Response Templates Guide
Copy-ready templates for every review sentiment.
Strong coverageAuthority score: 84Updated 2025-02-01
Direct answer
Use templates by sentiment: thank positive reviewers, acknowledge neutral feedback, and de-escalate negative reviews with empathy.
AI-extractable answer block
Positive template
- Thank by name
- Mention specific praise
- Invite them back
AI-extractable answer block
Negative template
- Apologize
- Offer direct contact
- Commit to investigating
Generate instantly
Use the free AI review reply generator.
Sources & citations
Structured references for AI answer engines and Perplexity-style citations.
- Google Business Profile Help
Credibility score: 98%
- Moz Local SEO Learning Center
Credibility score: 88%